Verinomi Panel: Managing Your Domains

You can manage your domains' renewal dates, nameservers, transfer lock and contact details from the client area. This article covers the domain list, the settings on the domain page, renewals and transfers.

My domains

Open Domains > My domains from the left menu. The list is sorted so that the domain with the nearest renewal date is at the top. Each row shows the registration date, the renewal date (with the number of days left or passed), the status and whether auto-renewal is on.

The boxes above the list group your domains: Total domains, Active, Expiring soon (30 days or less left), Auto-renew on / off, Expired, Pending and Cancelled or moved. Click a box to filter the list to that group; your choice is remembered. You can remove the filter with Show all.

If you have a domain that expires within 30 days or has already expired, a notice appears at the top of the page and of the client area home page; you can go straight to the renewal page with the Renew domains button.

Bulk actions

You can tick domains in the list and use the buttons on the Bulk actions bar to do the following for several domains at once:

• Manage Nameservers: set our default nameservers or your own nameservers (up to 5)
• Edit Contact Information
• Renew Domains
• Auto-renewal on or off
• Transfer lock on or off
• Transfer to another account: takes the domains you ticked (up to 50) to the internal transfer page; see the Internal Transfer (Moving Services and Domains to Another Account) article for details.

Domain page

Click the Manage button on a domain's row to open its domain page. The boxes at the top show the Expiry date (with the number of days left), Auto-renewal, Transfer lock and Renewal price. If there is an unpaid receipt, a Pay Receipt button appears. If the transfer lock is off, a notice appears at the top of the page.

The links in the Manage section take you to the following settings (some depend on the domain's extension and on the domain being active):

Nameservers

The Nameservers section has two options:

• Use default nameservers: the domain points to our servers. This is the right choice if your hosting is with us.
• Use custom nameservers: you can enter at least two and up to five nameservers (for example: ns1.example.com).

The change is applied when you click Save nameservers. It can take up to 24 hours for the change to be visible everywhere.

Transfer lock

While the lock is on, your domain cannot be moved to another provider without your permission. If you are not planning to move the domain, we recommend keeping it locked. When you click Remove the lock, you will first be asked for a confirmation code for your security (see the "Verify it is you" section below). Once the code is verified, you return to the domain page; click the button again to remove the lock. To lock the domain again, just use Lock the domain; no code is needed for this.

Transfer code (EPP)

You need a transfer code to move your domain to another provider. When you click the Transfer code (EPP) link, you are first asked for a confirmation code; once it is verified, the transfer code page opens. Depending on the extension, the code is either shown on screen or sent to the e-mail address in the domain's WHOIS details. Viewing the transfer code is recorded in your activity history.

Contact (WHOIS) details

You can update the domain's registrant and contact details here. You can use the default details on your account or details specific to the domain. Keeping these details up to date helps you avoid problems with the ownership of your domain. For some extensions, a change may start a contact verification process; in that case you will receive an information e-mail.

Auto-renewal

While auto-renewal is on, a renewal receipt is created automatically before the expiry date; once you pay the receipt, your domain is extended. Auto-renewal does not take payment from your card automatically; it only creates the receipt. While it is off, no receipt is created and you need to renew the domain yourself before it expires.

Add-ons, child hosts and DNS

• Add-ons: if the extension supports them, you can turn on the WHOIS privacy, DNS management and e-mail forwarding add-ons here. If DNS management and e-mail forwarding are on, you can edit your records with the Manage button next to them.
• Child hosts: you can create a nameserver on your own domain (e.g. ns1.yourdomain.com), change its IP address or delete it.

Verify it is you

Getting the transfer code and removing the transfer lock (one by one or in bulk) are actions that can lead to the domain being moved to another provider. They are also the first things someone would try if they got into your account. That is why the Verify it is you page opens before these actions:

1. Click the Send code button. The code is sent by SMS to the mobile number on your account; if the SMS cannot be sent, it goes to the e-mail address on your account. The page shows, partly masked, where the code was sent.
2. Enter the 6-digit code and click Verify and continue.

The verification is valid for 60 minutes; during this time you will not be asked for a new code for the same actions. The code itself is valid for 5 minutes. Within an hour you can request a code up to 5 times and make up to 15 attempts.

If you have recently changed your mobile number, these actions are put on hold for a while for your security; the page shows how many hours remain. If you are in a hurry, you can open a support ticket. You can also open a support ticket if the number or e-mail address shown no longer belongs to you.

When removing the lock in bulk, you return to the domain list after verification; you will need to tick the domains again and repeat the action.

Renewal

You can extend your domain at any time before it expires; the new period is added on top of the remaining time, so you do not lose any days. There are two ways:

• The Renew button on the domain page
• The Domains > Renew a domain page: all your domains that can be renewed are sorted by the number of days left. You can choose the period and add a domain to the cart, or renew them all at once with Add all to cart. If a renewal receipt has already been created for a domain, the row shows Pay the receipt.

Expired domains

On an expired domain, the website and e-mail stop working, and the nameserver, lock and contact settings cannot be changed. The Check status button on the domain page tells you which stage the domain is in: whether it can still be renewed, is in the redemption period, is being deleted or has been released. During the late renewal and redemption periods, the domain can only be renewed for 1 year and an extra fee applies; the amount is shown separately on the renewal page. During the redemption period, you need to open a support ticket.

We send e-mails for domains that are about to expire. If you have turned on information SMS messages, you will also get an SMS when 7 days or less are left and when the domain expires.

New domains and transfers

Buying a domain

On the Domains > Buy a domain page, type the name you want and click Search. If it is available, you can add it to your cart with Add to Cart. In the next step you can choose the registration period, optional extra services and the nameservers.

Some .tr extensions (e.g. .av.tr, .dr.tr, .k12.tr, .bel.tr, .gov.tr) require documents; the documents are sent through a support ticket. Details are on the .tr domain documents page.

Transfer from another provider

To move your domain to Verinomi:

1. Remove the domain's transfer lock at your current provider.
2. Get the transfer code (EPP / Auth code) from the same provider.
3. On the Domains > Transfer a domain page, enter the domain and the transfer code, click Add to Cart and complete the order.
4. A confirmation e-mail may be sent to the domain owner's e-mail address; approving it speeds up the transfer.

A transfer extends your domain by one year, and since the nameservers do not change, your website keeps working. If you are logged in, you can use the Several domains tab to add up to 30 domains to your cart at once by writing one domain and its transfer code on each line.