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Guides and answers to frequently asked questions.

Using the Verinomi Panel

Verinomi Panel: Sign-in, Home Page, Search and Notifications

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The Verinomi client area lets you manage your services, domains, receipts and support tickets in one place. This article explains how to log in, what you will find on the home page, and how the menu, search and notifications work.

Logging in

On verinomi.com, click the Log in button at the top right. Enter your email address and password, then click Log in.

Client area login page

  • Keep me logged in on this device: you can tick this on your own computer; please do not tick it on shared devices.
  • Forgot your password?: you can reset your password with the link next to the password field; see Changing Your Password and Forgotten Password for details.
  • If two-step verification is on, you will be asked for a code in the next step; see Two-Step Verification (SMS and Authenticator App) for details.
  • If you cannot log in, you can leave your details with the Let us call you link on the login page, and our team will get in touch with you.

Your logins are listed with their time and IP address on the Account > Activity history page. If you see a login you do not recognise, you can change your password right away.

Home page

After you log in, the client area home page opens. From top to bottom you will see:

Client area home page

  • Welcome area: the New order and Open a ticket buttons, and your available credit (Add credit).
  • Unpaid Receipts: if you have unpaid receipts, their number and total amount are shown, with overdue ones marked separately. You can pay with Pay now, or if you paid by bank transfer, let us know with I paid by transfer. Hover over the amount to see the receipt items.
  • Alerts: internal transfer requests waiting for your approval, support tickets we have replied to, domains expiring within 30 days and services with an upcoming renewal date.
  • Overview: the number of active services, active domains, unpaid receipts and open support tickets; you can click any of them to go to the related page.
  • Account security cards: the status of two-step verification and your mobile number, plus the time and IP address of your previous login. If your billing details are incomplete, a Complete your billing details card also appears here.
  • Your services: your active, suspended and pending services and your domains. You can filter by type with the buttons at the top (Servers, Hosting, Domains, Other) or use the search box.
  • Your recent support tickets, Quick actions, a domain search box and the latest announcements.

If you have not turned on two-step verification, a window suggesting it may appear on the home page. If you choose Remind me later, the window appears again after 7 days.

Menu

The left menu holds every section of the client area, organised in groups. Click a group heading to open its links:

  • Services: My services, IP management, Firewall (if you have the service), Renew a service, New order
  • Domains: My domains, Buy a domain, Transfer a domain, Renew a domain
  • Accounting: Receipts, Bank payments, Account statement, Add credit
  • Support: My tickets, Open a ticket, Knowledge base, Announcements, System status
  • Account: Billing details, Profile, Password, Security, Users, Contacts, Emails sent, Activity history, Notification history, Internal transfer

The numbers next to the group headings show items that need your attention: domains expiring within 30 days, unpaid receipts (red if overdue), support tickets we have replied to and incoming internal transfer requests. You can make the menu smaller with the collapse button. On a phone, the menu opens with the button at the top left, and there are shortcuts at the bottom for Overview, Services, Domains, Receipts and Support.

With the Report a problem / idea link at the very bottom of the menu, you can tell us about a problem you have noticed in the client area or share a suggestion.

Search

You can search the whole client area with the search box in the top bar. You can also open it by pressing / or Ctrl + K (Cmd + K on a Mac). Once you type at least 2 letters, results appear in groups:

Searching the panel: results for "sms"

  • Pages: client area pages, found with words such as "payment notification", "password", "sms" or "statement"
  • Services: domain, product name or IP address (including extra IPs)
  • Domains
  • Receipts: by receipt number or item name (for example "ssl" or a domain)
  • Support tickets: ticket number, subject or the content of the conversation
  • Knowledge base articles and announcements

You can move through the results with the arrow keys, open one with Enter and close the search with Esc. Search only looks through your own records; your recent searches are remembered in your browser.

Notifications

The bell in the top bar shows things that need your attention: unpaid or overdue receipts, support tickets we have replied to, services and domains coming up for renewal, internal transfer requests waiting for your approval, attack protection applied to your IP address and replies to your client area messages. The number on the bell is the number of open notifications. Click a notification to open the related page. Once the situation is resolved (for example, when a receipt is paid), the notification disappears from the bell.

Notification history

The Notification history link at the bottom of the bell (or Account > Notification history) shows all notifications from the last 90 days: when each one arrived, its type and when it was resolved. You can filter by type and status (open / resolved). See Activity History, Notification History and Sent E-mails for details.

Language and appearance

  • Language: you can switch between Turkish and English with the TR | EN button in the top bar. The same option is also in the account menu at the top right.
  • Dark / light theme: you can change it with the moon (or sun) icon in the top bar. Your choice is remembered in this browser; if you do not choose, the client area follows your device's light / dark setting.
  • Account menu: click your name at the top right to open Account details, Security, Switch account (if you have access to more than one account) and Log out.
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